Privacy Policy

Our Commitment to Your Privacy

At NutriLife Connect, a service proudly offered by Tech Solutions Inc., we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you use our services, including our website, online consultations, and other related offerings. We adhere to the highest standards of data protection and transparency.

We understand that your health and dietary information is highly sensitive, and we treat it with the utmost care and confidentiality. By using NutriLife Connect, you agree to the terms outlined in this policy. We encourage you to read it carefully to understand our practices.

Information We Collect

• Personal Identifiable Information (PII): This includes your name, email address, phone number, physical address (4000 Embarcadero Rd, Palo Alto, CA 94303, USA), date of birth, and payment information. We collect this when you register for an account, book a consultation, or make a purchase.
• Health and Dietary Information: With your explicit consent, we collect information related to your health history, dietary preferences, lifestyle, fitness goals, allergies, and any other health-related data you choose to share during consultations or when completing health questionnaires. This data is crucial for providing personalized nutrition advice.
• Technical Data: We automatically collect information about your device and how you interact with our website. This includes your IP address, browser type, operating system, referral sources, pages viewed, and the duration of your visit. This helps us improve website functionality and user experience.
• Communication Data: Records of your communications with us, including emails to [email protected] or phone calls to +16503290800, are stored to provide customer support and improve our services.
• Usage Data: Information about how you use our services, such as features accessed, time spent on certain sections, and interactions with our content.

How We Use Your Information

• Service Delivery: To provide personalized nutrition consultation, create meal plans, manage weight programs, and perform dietary analysis tailored to your specific needs and goals.
• Account Management: To manage your user account, process payments, and provide customer support for inquiries related to your services.
• Communication: To send you important updates, service-related notifications, appointment reminders, and responses to your queries. We may also send promotional materials if you have opted in to receive them.
• Service Improvement: To analyze usage patterns, identify areas for improvement, develop new features, and enhance the overall user experience of NutriLife Connect.
• Security and Fraud Prevention: To protect our services and users from fraudulent activities, unauthorized access, and other security threats.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to respond to lawful requests from public authorities.

How We Store and Protect Your Information

We employ robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

• Encryption: All sensitive data, especially health and payment information, is encrypted both in transit and at rest using industry-standard encryption protocols.
• Access Control: Access to your personal data is strictly limited to authorized personnel who require it to perform their job functions (e.g., nutritionists, customer support).
• Secure Servers: Your data is stored on secure servers located in controlled environments with advanced physical and electronic security measures.
• Regular Audits: We conduct regular security audits and vulnerability assessments to ensure our systems remain protected against emerging threats.
• Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

Disclosure of Your Information

We do not sell, trade, or rent your personal identifiable information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, hosting providers, analytics services). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court order or government agency), we may disclose your information.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Your Data Rights

You have certain rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal data.
• Deletion: You can request the deletion of your personal data, subject to certain legal obligations to retain data.
• Objection: You have the right to object to the processing of your personal data in certain circumstances.
• Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected] or call us at +16503290800. We will respond to your request in accordance with applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and personalize content. Cookies are small data files stored on your device that help us remember your preferences and improve functionality.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website. For more detailed information on how we use cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal identifiable information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Company Name: Tech Solutions Inc.
• Address: 4000 Embarcadero Rd, Palo Alto, CA 94303, USA
• Phone: +16503290800
• Email: [email protected]
• Business Hours: Mon-Fri: 9:00 AM - 6:00 PM, Sat: 10:00 AM - 4:00 PM

Thank you for trusting NutriLife Connect with your personal information. We are dedicated to maintaining your privacy and providing you with a secure and beneficial experience.